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Mapfre Insurance Review 2021
Mapfre Insurance is an insurance-giant based in Spain and has their largest US branch in Massachusetts. Mapfre Insurance also has branches in other states around the country. It sells policies by utilizing independent agents. Mapfre offers an array of coverage options and discounts which make it a good option for auto, life, and home insurance coverage.
Mapfre reviews and ratings
- Customer satisfaction ratings are average.
- Gets fewer complaints to state regulators regarding home and auto insurance than other companies relative to its size.
- Offers rideshare insurance in most states.
Mapfre Auto Insurance Rating
Mapfre’s comprehensive car insurance coverage garnered 4 out of 5 stars based on its overall performance in providing auto insurance coverages. We assess Mapfre’s rating by looking closely at its policy rates for different drivers, financial stability, ease of making a claim, discounts, and complaint information from the National Association of Insurance Commissioners. Upon examining these factors, we recognized Mapfre as one the top reliable comprehensive car insurance companies.
Mapfre Car Insurance Coverages and Features
|Mapfre Auto Coverage Options||Description|
|Disappearing Deductible||If you have bee claim-free, Mapfre lets you lower your deductible during a collision. You can earn up to a $50 credit if you are claim-free and it will increase up to $300 if you are free of a claim for 5 years.|
|Accident Forgiveness||The acquisition of this coverage will maintain your rate despite an accident.|
|New Car Replacement||If you damaged or totaled your new car under Mapfre’s coverage, the company would replace your depreciated car with a new car.|
|AutoMaster Package||It is a package that Mapfre offers that comes with valuable freebies such as a laptop or a cellphone|
Mapfre Car Insurance Discounts
- Multipolicy Discount
- Multicar Coverage Discount
- Training Program Completion Discount
- Clean Driving Record for Three years Discount
- Premium Paid in Full Discount
- Paperless Transactions Perks
- Low-Mileage Discount
- AAA Member Discount
- Good Student Discount
Mapfre Homeowners Insurance
Mapfre’s homeowner’s insurance coverage is another extensive system that offers enticing policies. Mapfre pays damages acquired caused by fire, storm, lightning, falling trees, theft, and other incidences that are out of your control.
|Mapfre Homeowners Insurance Policies||Description|
|Water-Backup Coverage||KA payout will be provided when your drain or pump gets faulty and causes water damage to your residence.|
|Replacement Cost Coverage||Mapfre will replace essential parts in your home that need replacement.|
|Home System Protection Coverage||Mapfre will pay for the cost of repair of your damaged appliances in your home.|
|Home Restoration Program||Mapfre will expedite the timeframe of your home’s full restoration and repair damages such as water damage, fire, and smoke biohazards.|
|Extra Valuable Item Coverage||Mapfre will replace valuable items in your house such as jewelry, art, etc. in cases of theft or loss.|
|Fraud Coverage||If you have been a victim of fraud, Mapfre will help you shoulder the damages.|
|Personal Injury Liability||Mapfre will help you with the cost in cases of libel, slander, false arrest, and wrongful entry.|
|Special Personal Property Coverage||This policy will widen your home insurance standard policy by covering other valuable belongings in your home.|
Mapfre Home Insurance Discounts
- New Home Discount
- Security System Discount
- Claim-Free Discount
Mapfre Life Insurance
Mapfre offers life insurance in terms of 10, 15, and 20-year coverage. The coverage is up to $200,000 and there is no medical exam required to acquire for this policy.
Mapfre Customer Satisfaction Assessments
Mapfre is considered one of the most reliable insurance companies in the country. It has very low customer complaints garnered from the National Association of Insurance Commissioners relative to its size for the car, life, and home insurance.
Mapfre’s overall rating in the US is above average with significant consideration to the range it covers across the nation. Here is a comprehensive study from the 2019 J.D. Power Study:
|Assessment Category||Mapfre’s Customer Satisfaction Rating|
|Auto Insurance Policy Claim Satisfaction||Above Average|
|Property Insurance Claims||Above Average|
Mapfre’s Digital Platforms
|Mapfre’s Website||Mapfre has a modern, holistic website that caters to all the services they provide. The website is rendered in both English and Spanish language. Using the website, you can easily find a reliable local agent, get a quote, and learn more about their products and services.|
|Mapfre’s Mobile Application||
Go Mapfre Application allows clients to view policies, conduct payments, file a claim, and among other services. However, it is only available to selected states.
ePics is a platform that Mapfre provides its clients to easily upload photos in cases of accidents. .
DriveAdvisor is an application that tracks driving behaviors, speed, and brake behaviors. Additionally, it lets the user monitor the driving habits of family members to extend more safety.
Mapfre Other Insurance Types
- Condo Insurance
- Renters Insurance
- All-Terrain Auto Insurance
- Antique Home Restoration Insurance
- Motorcycle Insurance
- Trailer Insurance
- Umbrella Insurance
- Snowmobile Insurance
- Boat Insurance
- Motorhome Insurance
- Business Insurance
- Scooter Insurance
Mapfre Client Satisfaction Pros and Cons
|Mapfre’s website is available in the Spanish language.||Mapfre Insurance is limited only to selected states.|
|Mapfre offers a lot of choices for coverage and discounts.||Mapfre garnered a below-average customer claim transaction process satisfaction rating|
Mapfre Insurance FAQs
Is it possible for me to obtain my own appraisal of damage for my auto under Mapfre’s policy?
Yes. You can definitely obtain your appraisal. However, if you do so, Mapfre will not be able to reimburse you if in any case you are charged for that appraisal.
What happens if my American Commerce appraisal of damage is not the same as the one written by the repair shop?
If this incident happens, Mapfre will go to your preferred repair shop and obtain the agreed price.
Is it okay to start my vehicle’s repair even when I received my American Commerce appraisal damage?
If needed, you can choose to start the repairs of your automobile. But then, the initial damage appraisal will not ensure payment. This is due to the amount of the appraisal deducted by your chosen deductible and any damages listed on the appraisal that is not in relation to the loss.
Sandra Cruz | Linkedin
Based in Newport Beach, CA, Sandra has been a licensed insurance agent in California and Texas for 5 years and is an editor and writer specializing in all types of insurance matters. Sandra is Insurance Online's authority on auto, home, and business insurance and has been featured in publications such as Forbes, Yahoo! Finance, and US World News Report.